Hotel Vocabulary & Phrases
Check-in /Zameldowanie/
I have a reservation under the name Anna Smith.
- Mam rezerwację na nazwisko Anna Smith.What time is check-in?
- O której godzinie jest zameldowanie?What time is check-out?
- O której godzinie jest wymeldowanie?Could I check in early?
- Czy mogę zameldować się wcześniej?Could I check out late?
- Czy mogę wymeldować się później?Is breakfast included in the room rate?
- Czy śniadanie jest wliczone w cenę pokoju?Do you have any available rooms?
- Czy macie wolne pokoje?Can I upgrade to a room with a better view?
- Czy mogę dostać pokój z lepszym widokiem?
Hotel Amenities /Udogodnienia/
Does the hotel have a gym?
- Czy w hotelu jest siłownia?Is there a spa in the hotel?
- Czy w hotelu znajduje się spa?Can I get a wake-up call at 7 a.m., please?
- Czy mogę prosić o pobudkę o 7 rano?Is there room service available?
- Czy jest dostępna obsługa pokojowa?Do you provide airport shuttle services?
- Czy oferujecie transport z/na lotnisko?Can I leave my luggage here until my room is ready?
- Czy mogę zostawić tu bagaż, dopóki mój pokój nie będzie gotowy?
Room Issues /Problemy z pokojem/
The air conditioning in my room isn't working. Can you please fix it?
- Klimatyzacja w moim pokoju nie działa. Czy możecie to naprawić?There is no hot water in my room.
- W moim pokoju nie ma ciepłej wody.The Wi-Fi in my room is very slow.
- Wi-Fi w moim pokoju jest bardzo wolne.I would like to change my room, please.
- Chciałbym zmienić pokój, proszę.There’s too much noise from the street. Could I have a quieter room?
- Jest za dużo hałasu z ulicy. Czy mogę dostać cichszy pokój?Check-out /Wymeldowanie/
I would like to check out, please.
- Chciałbym się wymeldować, proszę.Can I leave my luggage here for a few hours after check-out?
- Czy mogę zostawić tutaj bagaż na kilka godzin po wymeldowaniu?Can I have a copy of the bill, please?
- Czy mogę prosić o kopię rachunku?Thank you for your hospitality.
- Dziękuję za gościnność.Could you call a taxi for me?
- Czy moglibyście zamówić dla mnie taksówkę?Hotel Vocabulary
Now check yourself!
Receptionist: Good afternoon! Welcome to the Grandview Hotel. How can I assist you today?
Emma Smith: Good afternoon. I under the name Emma Smith.
Receptionist: Let me check that for you. Yes, Ms. Smith, I see your reservation here. You’ve booked for three nights, is that correct?
Emma Smith: Yes, that's correct. What time is ?
Receptionist: It's at 11 a.m. on your departure day. Would you like to request a late check-out?
Emma Smith: Actually, that would be great. Is it possible to check out at 1 p.m. instead?
Receptionist: Let me check our availability... Yes, I can arrange a late check-out for you at 1 p.m. There will be a small for that.
Emma Smith: That’s fine. Is breakfast in the room rate?
Receptionist: Yes, it is. It’s served in our restaurant from 7 a.m. to 10 a.m. We offer a full .
Emma Smith: Perfect. Could you tell me if the hotel has a gym and a swimming pool?
Receptionist: Yes, we have both. The gym and the swimming pool are open from 6 a.m. to 10 p.m. The spa is also if you’re interested.
Emma Smith: That sounds good. One more thing — can I get at 7 a.m. tomorrow?
Receptionist: Of course, I’ll schedule it for you at 7 a.m. Is there anything else I can assist you with?
Emma Smith: Could you also tell me if there's Wi-Fi available in the rooms?
Receptionist: Yes, we offer complimentary Wi-Fi in all rooms and throughout the hotel. The network name and password are in the welcome brochure you’ll find in your room.
Emma Smith: Great, thank you for all your help.
Receptionist: You’re welcome. Enjoy your stay at the Grandview Hotel. If you need anything else, feel free to contact the at any time.
Emma Smith: I will. Thanks again!
